A Virtual Call Centre allows your business to incorporate our Virtual agents with your existing call center staff. Using our agents opens up a whole new resources at your fingertips. This in turn will reduce your companies overheads significantly, with a reduction in office space, heating, lighting, holiday allowances and statutory sick pay, among other savings.
Technology today is such that you can make a Virtual workstation just as secure as an office environment. Stringent criminal and background checks are carried out on all our Virtul agents. We use PCI-certified technology and we employ safety measures for secure credit card transactions. Nothing is more important to us then the security of your business and your customers. To progress with the current economy, now is the time to think outside the box.
The Future Of Contact Centres
Solo Virtual Solutions are here to help you reshape your service model and to assist your business needs. SVS provides a Virtual Call Centre service through a network of our experienced Virtual customer service agents. We add real-time value to every business partner we work with, by providing you with a full operational customer service call centre solution 24hrs/7 days a week.